Service Operations Management: Improving Service Delivery (4th Edition)

$38.39 New In stock Publisher: Pearson
SKU: SONG0273740482
ISBN : 9780273740483
Condition : Used
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Service Operations Management: Improving Service Delivery (4th Edition)

Service Operations Management: Improving Service Delivery (4th Edition)

This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

Specification of Service Operations Management: Improving Service Delivery (4th Edition)

GENERAL
AuthorRobert Johnston
BindingPaperback
LanguageEnglish
Edition4
ISBN-100273740482
ISBN-139780273740483
PublisherPearson
Publication Date2012
DIMENSIONS
Height10.4 inch.
Length0.8 inch.
Width7.7 inch.
Weight1.98 pounds pounds.

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